Do you know how to handle an emergency situation which involves medical intervention, especially when you fly? This blog provides information about the methods and standard procedures along with the protocols followed in the airlines in case of a medical emergency. Read further to know more.
Cabin Crew Medical Emergency Procedure
In-flight medical emergencies are broadly divided into two main types as those caused by injuries and those related to health issues. Injuries to the travellers may result from flight-turbulence, falling luggage, altercations, burns from hot liquids, or any contact with galley ovens. On the other hand, the flyers also have possibilities of facing health-related emergencies like fainting, breathing difficulties, allergic reactions, missed medication, gastrointestinal problems, and severe rare conditions such as stroke, heart attack, or even fatalities. In rare cases, multiple passengers may be affected simultaneously by food poisoning or a communicable disease as that of the COVID virus. Airlines have established protocols for responding to on-board medical emergencies. Following these protocols is essential for ensuring the best possible outcome in such situations. Cabin Crew & Airline Management courses helps the candidates understand and get trained to face medical emergencies during flight.
How Cabin Crew Handle Medical Emergencies On Planes
If there is a medical emergency onboard, the flight crew must be prepared to respond promptly and effectively. Upon discovering a passenger in distress, the cabin crew will take charge of the situation, alert other crew members, and provide necessary assistance while keeping the captain informed. The flight crew's response to the emergency will be based on the nature and urgency of the medical problem and the phase of the flight. The crew would also conduct an initial assessment of the patient's condition, checking the airway, breathing, and circulation, and initiate first aid techniques if necessary. If the situation requires medical expertise, the crew will make a public announcement seeking assistance from any qualified medical professionals on board. In the absence of a medical professional, the crew can contact emergency medical service providers for guidance and support. The crew will gather and relay the patient's personal and medical history, vital signs, and symptoms to the medical service provider for diagnosis and advice on treatment, continuation of the flight, or diversion. Throughout the process, the crew will follow established protocols and procedures to ensure the best possible outcome for the passenger in distress.
Cabin Crew Emergency Equipment Usage
In the aviation industry, regulations regarding the emergency equipment carried on board aircraft vary by National Aviation Authority. However, there are several standard items that are universally present on commercial flights to ensure the safety and well-being of the travellers onboard and crew in the unlikely event of a medical emergency.
First aid kits (FAK) are a fundamental requirement on all aircraft and are stocked with essential items to address non-life-threatening injuries such as burns, cuts, or broken bones. Additionally, therapeutic oxygen, typically stored in portable cylinders with regulators and masks, is carried to assist passengers experiencing breathing difficulties or other symptoms necessitating supplemental oxygen. Cabin crew members are extensively trained in administering first aid and oxygen to passengers in need.
Another crucial piece of emergency equipment found on most commercial aircraft is the Automated External Defibrillator (AED), which is used to respond to heart-related emergencies. Cabin crew members undergo specialized training to operate the AED and are also trained in CPR (cardiopulmonary resuscitation) to provide immediate assistance in critical situations. Boston College has trainings provided to aspirants who look forward to a cabin-crew career in airlines.
Furthermore, many commercial aircraft are equipped with a doctor's or emergency medical kit containing various medications, diagnostic tools, and invasive medical instruments. While cabin crew members are not authorized to administer drugs, the contents of this kit can be accessed and administered to the patients by a licensed medical practitioner if one is available on board. The physician's kit typically includes medications such as epinephrine, antihistamines, nitroglycerin, and a range of essential medical equipment like stethoscopes, syringes, IV catheters, and surgical masks.
Overall, these standard emergency equipment and medical supplies are important in ensuring the safety and well-being of passengers and crew during air travel, providing the necessary resources to address any medical emergencies that may arise while in flight.
What to do in a Flight Medical Emergency?
We have to remember these 5Cs when providing medical assistance during an in-flight emergency to ensure the safety and well-being of the passenger.
Air Hostess Role in Emergency Medical Care
During a flight, air hostesses play a crucial role in emergency medical care. First and foremost, they are trained to quickly assess the situation and the condition of passengers in need. In the event of a medical emergency, air hostesses are capable of providing basic first aid, including CPR, and utilizing emergency medical equipment available on board. They can also access medical kits and provide them to medical professionals among the passengers if needed. Communication is key, and air hostesses are responsible for relaying updates and seeking medical advice from the flight deck and ground-based medical services.
Additionally, they play a vital role in reassuring and comforting passengers and crew members affected by the emergency, maintaining a calm and supportive presence throughout the ordeal. Overall, air hostesses are an essential part of the emergency medical care team during a flight, ensuring the safety and well-being of all the travellers on board. B.Sc Aviation degree prepares the cabin crew including the hosts to treat and help the travellers onboard during emergencies.
In conclusion, it is crucial for cabin crew members to be well-prepared and trained to handle medical emergencies on board aircraft. By following established protocols, utilizing emergency equipment, and seeking assistance from medical professionals when necessary, cabin crew can ensure the safety and well-being of passengers during air travel. The 5Cs of providing medical assistance (Competence, Communication, Confidence, Co-operation, and Control) serve as a guiding framework for effectively managing in-flight medical emergencies. Overall, maintaining a proactive and prepared approach is essential for addressing any unlikely emergency medical situations that may arise while in flight. BBA Airline And Airport Management is a degree that trains airline crew to handle such medical emergencies in flight.